Privacy Policy

Introduction

Teenode (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our confidential computing platform and services.

Information We Collect

Account Information

When you create an account, we collect:

• Email address
• Name (if provided)
• Password (encrypted)
• Payment information (processed securely through our payment provider)

Usage Data

We automatically collect certain information when you use our services:

• IP address and browser type
• Device information
• API usage and performance metrics
• Error logs and debugging information

Service Data

Information related to your use of our platform:

• Deployment configurations
• Resource usage statistics
• Support ticket contents
• Audit logs of account activity

How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our services
• Process your transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

• End-to-end encryption for sensitive data
• AMD SEV-SNP hardware-level encryption for compute workloads
• Regular security audits and penetration testing
• Access controls and authentication mechanisms
• Encrypted data transmission (TLS 1.3)

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

• Active account data: Retained while your account is active
• Deleted account data: Removed within 30 days of account deletion
• Backup data: Retained for up to 90 days
• Legal/compliance data: Retained as required by applicable law

Your Rights

Depending on your location, you may have the following rights:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Export your data
• Withdraw consent

To exercise these rights, contact us at [email protected].

Third-Party Services

We use the following third-party services:

• Supabase: Authentication services
• Resend: Transactional emails
• Sentry: Error tracking and monitoring

These services have their own privacy policies governing the use of your information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. You are advised to review this Privacy Policy periodically for any changes.